Welcome to Maths Pirates! By using our website, applications, or services ("Platform"), you agree to these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree, please discontinue using our services.
1. Introduction
Maths Pirates ("we," "our," or "us") provides educational resources, courses, and membership services designed to help learners achieve their goals. These Terms outline the rules and guidelines for using our Platform and protect the rights of both parties.
2. Acceptance of Terms
By accessing or using the Platform, you agree to comply with these Terms and our Privacy Policy. Your continued use constitutes acceptance of any future amendments.
3. User Eligibility
- You must be at least 13 years old to create an account or access specific features.
- Minors may use the Platform with consent and supervision from a legal guardian.
4. Account Registration and Security
- Users must register to access certain services by providing accurate, complete, and up-to-date information.
- You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately at support@mathspirates.com of any unauthorized access.
5. Payment and Subscription Terms
- Payment Methods: We accept credit/debit cards, UPI, and bank transfers.
- Refund Policy: Digital products and services are non-refundable unless otherwise specified. Damaged physical products may be replaced.
- Subscriptions: Plans may auto-renew unless canceled before the renewal date.
6. Refund Policy
- Refunds for online courses, test series, or memberships are not available unless explicitly mentioned.
- If a physical product is received damaged or defective, you must notify us within 7 days of delivery to request a replacement.
- Refund requests for incorrect purchases or other valid reasons must be submitted within 10 days of the transaction. Refunds, if approved, will be processed within 14 business days.
- No refunds will be provided for incomplete use or non-use of purchased services.
7. Content and Intellectual Property
- All content on our Platform, including videos, study materials, and software, is owned by Maths Pirates and protected under intellectual property laws.
- Users may not copy, distribute, or modify any content without written permission.
8. User Responsibilities
- Users agree not to engage in any behavior that disrupts the Platform, violates intellectual property rights, or is illegal.
- Prohibited activities include spamming, harassment, and uploading harmful content.
9. Termination of Services
We reserve the right to suspend or terminate accounts for violating these Terms or engaging in activities that harm the Platform or other users.
10. Limitation of Liability
Maths Pirates is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
11. Indemnification
Users agree to indemnify and hold Maths Pirates harmless from any claims, damages, or expenses arising from their use of the Platform or breach of these Terms.
12. Dispute Resolution and Governing Law
- Disputes will be resolved through arbitration or mediation, as per applicable laws.
- These Terms are governed by the laws of India.
13. Amendments
We may update these Terms periodically. Users will be notified of changes via email or website announcements.